The epiphany for me was when I was working at the Rockville, MD site in 1986 and took a one day course entitled something like Designing to Write. The course was for software engineers and the basic premise behind the course was that:
- Technical writing is more craft than art.
- Any competent engineer is able to be a competent technical writer if they learn a small number of simple techniques and if they are willing to apply those techniques to their writing.
- There are many parallels between the craft of technical writing and the software design and development process.
The techniques and craft portion of the class focused on stuff that I had learned in High School but the refresher was useful. Items like:
- Paragraphs have a major theme.
- First sentence of the paragraph summarize the theme - subsequent sentences flush it out.
- Use of lists and when to use ordering.
- And so on.
I learned this lesson the hard way recently. A colleague asked if I would write a Letter of Reccomendation for her application to Graduate School. That was in early October with a deadline of the end of the year. I was flattered that she thought highly enough about me to ask and was glad to agree to her request.
As an aside, after accepting the request, I did experience some discomfort when I read that among the attributes of a "Good Person to Ask to Write a Letter of Reccommendation" were that they:
- Be well known
- Be able to write a good letter
Well, my bad habit of procrastinating kicked in and I found myself in the middle of November with still no letter developed. So I blocked off some time on the Friday before Thanksgiving (my first day off for the holiday).
My goals for this letter were:
- Relate my experiences with the candidate highlighting positive attributes.
- Where possible, highlight attributes that are applicable to the field of chosen study the candidate would be pursuing (that is draw linkages).
- Don't make the candidate or (most importantly) myself look like a douchebag. (That last part is sometimes hard to avoid).
So, at that point, I reset everything and tossed it out. Went to grab a favorite Adult Beverage. Sketched out an outline in about 15 minutes and 20 minutes after that, I was looking at a draft that (at least) I really liked. I hope my colleague liked it as well.
Now before some anal-retentive blog reviewer pours through this site and finds some dangling participle or horrible use of tense in this blog, please understand that I am not implying that I write well - but for an engineer, I don't do too badly.
Also, the editing software for this blog has recently been updated. For the life of me, I cannot find the spellchecker functionality. So please forgive the spelling.